Some of us who have experienced adversity — as a survivor, caregiver, or practitioner — have a little more difficulty expressing ourselves than those who have never experienced adversity. If you have a spouse, family, friends, employer, co-workers, neighbors, medical practitioners, caregivers, classmates, or any associate, communication is essential to your success. This post is not offered as an excuse, but rather as a statement of fact. The good news is the solution to being a better communicator is fairly simple if you know what to do.
Communication involves both speaking and listening. Although speaking and listening come naturally to some of us, others could benefit from a few tips and some practice. Organizations such as Toastmasters International exist because people across the world acknowledge the benefits of improving their speaking and listening skills in a safe environment. Whether or not you are a member of a Toastmasters club, the following skills will help you speak and listen more effectively.
- Speak loud enough so others can hear you, but not so loudly your voice is annoying.
- Make your message concise and meaningful.
- Fill your speech with action-oriented words, body language, gestures, and eye contact.
- Address solutions, not problems
- Pay attention to the speaker rather than multitask.
- Listen to the speaker’s message and pay attention to the speaker’s emotion.
- Confirm your understanding of the speaker’s message.
- Remain attentive, patient, and nonjudgmental.
Thanks to Google for helping me find the information necessary to create this post; and all the people who, directly or indirectly, made it possible for me to include the picture, text, and links in this post.