Beyond Adversity

Enjoying Life After Adversity

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Proposed Revision to VA Services

The more I know about VA services the greater my desire to correct what I see as an obvious problem. As such, I propose two changes that probably could be implemented within a few hours — the online claim submission form and the online automatic submission reply. Of course there would have to be management support to implement and enforce the changes.

When a claim is submitted online, I think the following message should be generated automatically and enforced. I believe these two simple changes would immediately reduce the backlog of veteran claims and ensure more money is available to help veterans who deserve the support.

2015-0902 Automatic Response

 

 

Scott
Even after brain surgeries, chemotherapy, and radiation treatments to eradicate his brain cancer, Scott continued to work; continued to study; and earned professional certifications from the Project Management Institute, American Society of Quality, and Stanford University School of Professional Development. How were all of these achievements possible at a time when Scott was struggling with the hurdles of brain injury? The answers are in this blog.


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**** About The Author ****

During the past 13 years, I have been diagnosed with cancer, brain injury, balance issues, stroke, ataxia, visual impairment, and auditory challenges. I have overcome significant adversity! I can explain how to overcome your challenges. I am a very active Toastmaster and a motivational speaker.