You Almost Missed It

2015-0930 Helpful McDonalds Employee
Destiny Carreno – Mobile Uploads | Facebook

Had you walked in the restaurant a minute later, you might not have noticed. Thankfully, someone was there and she realized the moment had to be photographed. The story might have ended there, but Destiny Carreno posted the picture on her Facebook page and Mary Bowerman shared a story about the moment in USAToday.

A random act of kindness was caught on camera at the McDonald’s in Chicago’s Union Station. Destiny Carreno posted a picture of a McDonald’s employee cutting a man’s food and helping him eat. Carreno said she was waiting in line to order when a man in a wheelchair approached the counter ahead of her.

“The man politely tried to ask the cashier something, and it took him a few tries before either of us could understand he was saying, “help me, please,'” she wrote in the Facebook post.

Carreno said it took a few tries, but the cashier, Kenny, finally realized that the man needed help cutting and eating his meal.

She said she was shocked when the cashier closed down his register, disappeared to wash his hands, and put on gloves.

“This employee, who put everything on hold for this man, went above and beyond his responsibilities to help this handicapped customer,” she wrote. “That was the kindest and most humble thing I had ever seen.


Thanks to Kenny for his actions; Destiny Carreno for recognizing the significance of the event; Mary Bowerman for writing the article; USAToday for committing its resources to publishing the article; Google for helping me find the article; and all the people who, directly or indirectly, made it possible for me to include the picture and text in this post.

Follow @MaryBowerman on Twitter.


  1. Uplifting!
    ” There are two ways of spreading light: to be the candle or the mirror that reflects it”- Edith wharton

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